- Known Issue: Calendar Sync Screen is Missing Upon Sign-In
- Known Issue: Personal Best Animation is Missing + Disabling Contrast Settings on iOS
- Known Issue: ABC Trainerize Application Runs Slowly, Uses Excessive Battery, or Runs into Performance Related Issues When an Apple Watch is Connected
- Why can't a client purchase products when my coaching client seats are full?
- Known Issues We Are Currently Working On
FAQ and Troubleshooting
Find solutions to common problems, frequently asked questions, and updates on known issues we're actively working on.
Known Issues
Frequently Asked Questions
- The New ABC Trainerize Web Experience- FAQ
- I Have Two ABC Trainerize Accounts. How Do I Log Into Both?
- Why Isn't My Client Receiving the Invitation Email?
- How Are Workouts and Cardio Activities Tracked on ABC Trainerize via Wearable Devices?
- Why Can't I See a Tab/Button on my Web Browser?
- Why Does My Client Have Multiple, Duplicated, or Other Calendar Items That I did not Schedule?
Troubleshooting the Mobile App
- How do I Find the Version Number for my ABC Trainerize Mobile App?
- Troubleshooting for Clients - Fitbit not syncing with Trainerize
- The app crashed or give me an error - what do I do?
- How to Troubleshoot Push Notifications on the Mobile App
- How to Delete and Reinstall the Trainerize App
