Hi! How can we help you today?
Setup the basics
Account & billing
Manage your account
FAQ and known issues
Programs, Workouts, Exercises and Master Libraries
Goals, Meal Planning & Tracking Compliance
Goals & Habits
Set and track client lifestyle goals and habits
Train online and in-person clients more effectively
Messaging and building digital communities
Trainers, locations and club controls
Frequently Asked Questions
- How do I add clients and send them workouts?
- How do I setup a client's calendar?
- How to Measure Client Engagement and Compliance
- How does a client connect MyFitnessPal to Trainerize?
- How do I get a custom branded app?
- What are the Transaction Fees and Available Countries for Trainerize Pay
- How do I upgrade or downgrade my plan?
Connect with us!
- What is Trainerize? + Getting Started Overview
- How do I set up the basics and add my first client?
- How do I manage and track my clients?
- Signing into your Trainerize site (Trainer)
- How do my clients login to Trainerize?
- I forgot my password, how can I retrieve it?
- How do I fill out my Trainerize.me profile?
- How and where do I create my "Why Train With Me" video?
- How do I enable/disable my Trainerize.me profile?
- How do I submit a blog article on Trainerize.me?
- What are the guidelines for submitting articles to Trainerize.me?
- How do I use Trainerize.me to market myself?
- Setting Up Email Notifications
- Keeping Your Account Secure
- How to Restrict Adding and Editing Client and Trainer Information
- How and where do I upload my profile picture?
- How do I set my preferred units of measurement for tracking? (Imperial or Metric)
- Where are the settings for the email notifications and auto messages and events?
- What is a Program? How do I build one?
- How Do I Subscribe a Client to a Program?
- How do I add periodization to my programs?
- How do I add my auto-messages to my programs?
- Ways To Manage Client Training Plan Schedules
- How do I setup a client's custom program?
- How To Track Workouts For A Client
- What types of workouts can I create?
- How do I create Supersets in my workouts?
- Client Comments in Workouts
- How to Create Interval Workouts in Trainerize
- How to Use the RPE Workout Rating Feature in your Training
- How to use 1RM, 3RM, 5RM, 10RM for Measuring Client Performance
- How to Save Workouts as a PDF?
- Why store custom exercise videos on Trainerize?
- How do I search for exercises?
- How do I add new exercise videos with Trainerize Video Drive (web app)
- How do I add my own custom exercises?
- Client Goals, Meal Plans and Training Plans
- How To Access Client Notes, Consultation Form and Attachments
- Viewing a client's account on the mobile app
- How To Add Clients To Trainerize
- Attending To Clients Needing Attention
- What are Client Tags and How Do I Use Them?
- Putting through a manual sale
- Selling Your Product via your Trainerize.me profile
- About Product and Checkout Link
- Creating Discount Codes
- Applying & Removing Discount Codes
- Embedding discount codes in payment links
- How to Set Up the MINDBODY Integration for Trainerize and Sync Contracts
- How to Set Up Automation for MINDBODY Contracts Synced to Trainerize
- How to Set Up Free Trials with the MINDBODY Integration
- How to Set Up High-Touch/Low-Volume Training Services with the MINDBODY Integration
- How to Set Up Low-Touch/High-Volume Training Services with the MINDBODY Integration
- Custom Branded App: What's included?
- Custom Branded App: My app is ready. How do I download it?
- Custom Branded App: When will my app be ready?
- Custom Branded App: How do I get one?
- Greet Your Clients with a Welcome Video
- Custom Branded App: How long to get approved?
- What is Zapier and why should I use it?
- What are the recommended integrations with Trainerize and Zapier?
- How do I connect to Zapier?
- Shared Zaps - what are they and where can I find them?
- How do I use Shared Zaps?
- What other apps does Zapier work with?