Browse Our Topics
Frequently Asked Questions
- (Updated): Client Access is Going Mobile. Here's what you need to know.
- How do I add clients and send them workouts?
- How do I setup a client's calendar?
- How to Measure Client Engagement and Compliance
- How can I setup workouts for my clients?
- How does a client connect MyFitnessPal to Trainerize?
- How do I get a custom branded app?
- What are the Transaction Fees and Available Countries for Trainerize Pay
- How do I upgrade, downgrade my plan?
Connect with us!
Client Communication
Automated Messages and Events
Messaging
Getting Started
Getting Started
- [Webinar] Getting Started in Trainerize
- What is Trainerize? [Video]
- How do I set up the basics and add my first client? [Video]
- How do I manage and track my clients? [Video]
- Signing into your Trainerize site (Trainer)
- How do my clients login to Trainerize?
Trainerize.me
- How do I fill out my Trainerize.me profile?
- How and where do I create my "Why Train With Me" video?
- How do I enable/disable my Trainerize.me profile?
- How do I submit a blog article on Trainerize.me?
- What are the guidelines for submitting articles to Trainerize.me?
- How do I use Trainerize.me to market myself?
Success Center - Marketing Material
The Site Designer
- How do I setup my Trainerize web site and add my custom branding? [Video]
- How to add a Google map or Google availability calendar to your Trainerize site
- How do I add more tabs to my site?
- How to change the name or tabs on the site
- Do I need to use the Trainerize Site Designer for a website or can I use my own website?
- How do I insert or re-insert my trainer profile on my site?
Training and Workouts
Programs and Workouts
- Pre Built Workouts and Programs (Trainerize Content Libraries)
- What Types of Workouts Can I Create?
- What is a Program? How do I build one?
- Add Custom Exercise Directly Through Mobile App (iOS)
- When to use a Master Program or a Client's Custom Program?
- Master Workouts & Master Programs Libraries
Group Training
Client management
- Client Comments in Workouts
- What Are Trainer Notes?
- Measuring Trainer Performance Based on their Client Compliance Scores
- Company Wide Compliance on Overview Page
- Measuring Client Engagement and Compliance
- What are Client Tags and How Do I Use Them?
Exercise how-tos and FAQ
Meal Planning and Nutrition
Nutrition Goals and Compliance
Fitbit
Evolution Nutrition
MyFitnessPal
Accounts and Billing
Account / Site settings
- Keeping Your Account Secure
- FAQ (For Trainers): Client Access to the Desktop App is Going Away in Q3 2019
- (UPDATED) Client Access is Going Mobile. Here's what you need to know.
- How to Restrict Adding and Editing Client and Trainer Information
- Trainer and Staff Permissions
- Greet Your Clients with a Welcome Video
Billing FAQ
Referral Program
Payments
Trainerize Pay
- (STEP 1/3) Get Started with Trainerize Pay - Initial Setup
- (STEP 2/3) How to Create a Product
- (STEP 3/3) Going Live with Trainerize Pay
- All About Transactions in Trainerize Pay (Page, Reports, Exports)
- How can I export my previous year's income for tax reporting?
- Payout Schedule in Trainerize Pay
Collecting Payment From Clients
Trainerize for Your Clients
Client Help Articles
Trainerize for iOS and Android
Mobile App [Apple iOS/Google Android]
- How to Delete and Reinstall the Trainerize App
- How to test your push notifications
- How and where do I download the mobile app?
- How does the mobile app work for Clients / Trainers? [Apple iOS/Google Android]
- How do I use the mobile app when I'm working out?
- How do I add Body Stats or Progress Photo Reminders on the mobile app?
Custom Branded Mobile App
Add-ons and Integrations
Appear.in
Trainerize Video Drive
Fitbit
Zapier App Automation
- What is Zapier and why should I use it?
- What are the recommended integrations with Trainerize and Zapier?
- How do I connect to Zapier?
- Shared Zaps - what are they and where can I find them?
- How do I use Shared Zaps?
- What other apps does Zapier work with?
