Browse Our Topics
Frequently Asked Questions
- (Updated): Client Access is Going Mobile. Here's what you need to know.
- How do I add clients and send them workouts?
- How do I setup a client's calendar?
- How to Measure Client Engagement and Compliance
- How does a client connect MyFitnessPal to Trainerize?
- How do I get a custom branded app?
- What are the Transaction Fees and Available Countries for Trainerize Pay
- How do I upgrade, downgrade my plan?
Connect with us!
Getting Started
Getting Started
- What is Trainerize? + Getting Started Overview
- How do I set up the basics and add my first client?
- How do I manage and track my clients?
- Signing into your Trainerize site (Trainer)
- How do my clients login to Trainerize?
- I forgot my password, how can I retrieve it?
Trainerize.me
- How do I fill out my Trainerize.me profile?
- How and where do I create my "Why Train With Me" video?
- How do I enable/disable my Trainerize.me profile?
- How do I submit a blog article on Trainerize.me?
- What are the guidelines for submitting articles to Trainerize.me?
- How do I use Trainerize.me to market myself?
Success Center - Marketing Material
Account and Billing
Account
- Setting Up Email Notifications
- Keeping Your Account Secure
- How to Restrict Adding and Editing Client and Trainer Information
- How and where do I upload my profile picture?
- How do I set my preferred units of measurement for tracking? (Imperial or Metric)
- Where are the settings for the email notifications and auto messages and events?
Billing FAQ
Referral Program
Updates and Announcements
Web and Mobile App Updates
Training - Programs, Workouts, Exercises
Programs
- What is a Program? How do I build one?
- How Do I Subscribe a Client to a Program?
- How do I add periodization to my programs?
- How do I add my auto-messages to my programs?
- Ways To Manage Client Training Plan Schedules
- How do I setup a client's custom program?
Workouts
- How To Track Workouts For A Client
- What types of workouts can I create?
- How do I create Supersets in my workouts?
- Client Comments in Workouts
- How to Create Interval Workouts in Trainerize
- How to Use the RPE Workout Rating Feature in your Training
Exercises
- How to use 1RM, 3RM, 5RM, 10RM for Measuring Client Performance
- How to Save Workouts as a PDF?
- Why store custom exercise videos on Trainerize?
- How do I search for exercises?
- How do I add new exercise videos with Trainerize Video Drive (web app)
- How do I add my own custom exercises?
Master Programs
Master Workouts
Nutrition - Nutrition Goals and Meal Planning
Nutrition Goals
Monitoring Nutrition and Compliance
Habit and Lifestyle Coaching
Goals and Habits
Managing, Monitoring and Engaging Your Clients
Client management
- Client Goals, Meal Plan and Training Plan
- How To Access Client Notes, Consultation Form and Attachments
- Introduction to client's dashboard
- How To Add Clients To Trainerize
- Attending To Clients Needing Attention
- What are Client Tags and How Do I Use Them?
Monitoring client's compliance
Send Messages
Building Digital Communities and Groups
Resources for your clients
Team and Business-Level Controls
Managing Locations
Managing trainers
Business-Level Settings
Payments and Selling Products
Getting Started
Building Your Products
Selling Your Products
- Putting through a manual sale
- Selling Your Product via your Trainerize.me profile
- Copy Product and Checkout Link
- Creating Discount Codes
- Applying & Removing Discount Codes
- Embedding discount codes in payment links
Automating content delivery and account setup
About Invoices and Transactions
About Payouts and Disputes
Fees and Security
Migrating from other systems to Trainerize Pay
Add-ons and Integrations
Evolution Nutrition
MINDBODY
- How to Set Up the MINDBODY Integration for Trainerize and Sync Contracts
- How to Set Up Automation for MINDBODY Contracts Synced to Trainerize
- How to Set Up Free Trials with the MINDBODY Integration
- How to Set Up High-Touch/Low-Volume Training Services with the MINDBODY Integration
- How to Set Up Low-Touch/High-Volume Training Services with the MINDBODY Integration
Custom Branded Mobile App
- Custom Branded App: What's included?
- Custom Branded App: My app is ready. How do I download it?
- Custom Branded App: When will my app be ready?
- Custom Branded App: How do I get one?
- Greet Your Clients with a Welcome Video
- Custom Branded App: How long to get approved?
Zapier App Automation
- What is Zapier and why should I use it?
- What are the recommended integrations with Trainerize and Zapier?
- How do I connect to Zapier?
- Shared Zaps - what are they and where can I find them?
- How do I use Shared Zaps?
- What other apps does Zapier work with?
