Hi! How can we help you today?
Setup the basics
Account & billing
Manage your account
FAQ and known issues
Programs, Workouts, Exercises and Master Libraries
Goals, Meal Planning & Tracking Compliance
Goals & Habits
Set and track client lifestyle goals and habits
Train online and in-person clients more effectively
Messaging and building digital communities
Trainers, locations and club controls
Frequently Asked Questions
- How do I add clients and send them workouts?
- How do I setup a client's calendar?
- How to Measure Client Engagement and Compliance
- How does a client connect MyFitnessPal to Trainerize?
- How do I get a custom branded app?
- What are the Transaction Fees and Available Countries for Trainerize Pay
- How do I upgrade or downgrade my plan?
Connect with us!
- How to Integrate your Website with Trainerize
- What is Trainerize? + Getting Started Overview
- How do I set up the basics and add my first client?
- How do I manage and track my clients?
- Signing into your Trainerize site (Trainer)
- How do my clients login to Trainerize?
- How do I fill out my Trainerize.me profile?
- How and where do I create my "Why Train With Me" video?
- How do I enable/disable my Trainerize.me profile?
- How do I submit a blog article on Trainerize.me?
- What are the guidelines for submitting articles to Trainerize.me?
- How do I use Trainerize.me to market myself?
- Trainerize and HIPAA
- How to change your Trainerize Web Address (Trainerize URL)
- Setting Up Email Notifications
- Keeping Your Account Secure
- How to Restrict Adding and Editing Client and Trainer Information
- Technical requirements for using Trainerize
- Troubleshooting: Why can't my client see their program/workouts?
- What is a Program? How do I build one?
- How Do I Subscribe a Client to a Program?
- How do I add periodization or phases to my programs?
- How to Edit Site-Wide Auto-Messages
- Ways To Manage Client Training Phase Schedules
- How to set up Skype and Trainerize for delivering online workouts and PT sessions
- How to set up Zoom and Trainerize for delivering Online Workouts, PT Sessions and at-home Classes
- How to create a client's virtual PT schedule with Trainerize and Zoom
- How to create a library of at-home Fitness/Yoga/Studio Classes for your gym members and PT clients
- What types of workouts can I create?
- How to Create and Send Workouts to a Client
- How To Add Clients To Trainerize
- Viewing a client's account on the mobile app
- Client Goals, Meal Plans and Training Phases
- What are Client Tags and How Do I Use Them?
- How To Access Client Notes, Consultation Form and Attachments
- Attending To Clients Needing Attention
- How to Offer Free App Trials With Trainerize Pay (Discount Code)
- Cancel a Client's Recurring Product
- How to make a manual sale
- Cancel a Client's Pending Product
- Sharing a Product Link and Linking to a Checkout Page
- Reviewing Sales History
- Can an existing client buy (self-purchase) a product on Trainerize.me?
- How to sell a product using Trainerize Pay
- How to Get Online Fitness Clients (By Jonathan Goodman)
- Selling products on your Trainerize.me profile
- Social Media: Promoting Your Products on Instagram
- Social Media: Creating a Facebook Catalog to sell your products
- How to Set Up the MINDBODY Integration for Trainerize and Sync Contracts
- How to Set Up Automation for MINDBODY Contracts Synced to Trainerize
- How to Set Up Free Trials with the MINDBODY Integration
- How to Set Up High-Touch/Low-Volume Training Services with the MINDBODY Integration
- How to Set Up Low-Touch/High-Volume Training Services with the MINDBODY Integration
- Enterprise Custom Branded App - Frequently Asked Questions
- Studio Custom Branded App - Frequently Asked Questions
- What is a Trainerize Custom Branded app? (Pro, Studio, Enterprise comparison)
- Custom Branded Apps - Fees & Pricing
- Pro Custom Branded App: What's included?
- Pro Custom Branded App: How to submit my request?
- What is Zapier and why should I use it?
- How do I connect to Zapier?
- Shared Zaps - what are they and where can I find them?
- How do I use Shared Zaps?
- What are the recommended integrations with Trainerize and Zapier?
- What other apps does Zapier work with?