FAQ and Troubleshooting

Frequently asked questions about the web app, mobile app and common issues people run into and their solutions.

Known Issues

• Known Issues We Are Currently Working On

Frequently Asked Questions

• ★ My trainer cannot see my MFP meal diary
• Client access is moving to the mobile app only (coming in 2020)
• Is Trainerize offered in other languages?

Mobile App

• The app crashed or give me an error - what do I do?
• How to Delete and Reinstall the Trainerize App
• How to test your push notifications
• How and where do I download the mobile app?
• How does the mobile app work for Clients/Trainers?
• How do I use the mobile app when I'm working out?