Video calls are the perfect way to bring digital fitness interactions to life through live, interactive sessions. With just a few steps, you can set up appointments and connect with your clients in real time through ABC Trainerize's built-in video call feature.
Please note that the Video Call feature requires a subscription to our Video Coaching Add-on.
What are Video Call Sessions?
Video Call sessions let you deliver personalized 1-on-1 or group training experiences in real time, just like you would in person. Whether you're coaching one-on-one or leading a class, Video Calls are a great way to boost accountability, motivation and connection.
You can use Video Calls for:
- 1-1 PT Sessions to guide and motivate clients through their workouts.
- 1-1 Online Assessment to evaluate and get the insights needed to establish clear and effective fitness goals.
- 1-1 Online Consultation for a check-in on client's nutrition plan, or fitness progress.
- 1-1 Online Coaching for lifestyle planning.
And so much more! Read more here on how to include Video Call sessions in your clients' programs.
How to Create Appointments With Video Calls
To offer live sessions via video, you'll first need to create the proper event types and then schedule them:
1. Create a Virtual Event Type
- Define what kind of session you will offer (e.g., 1-on-1 coaching, virtual consultation, group fitness class, etc).
- Learn how to create an appointment or class type here.
- Learn how to create a virtual group class here.
2. Schedule the Appointment/Class
- Use the web or mobile app to add sessions to your calendar and add clients.
- Learn how to schedule group appointments/classes here.
- Learn how to schedule 1-on-1 appointments here.
What Clients Experience During a Video Call
Here's what your clients (and you) can expect when joining a Video Call session in ABC Trainerize:
- Both the coach and the clients can join up to 5 minutes before the scheduled start time.
- In group sessions, clients will be placed in a waiting room until the coach joins. Once the coach starts the call, everyone is brought in automatically.
- In group sessions, all participants can see and hear each other, unless someone is muted.
- There is no in-call chat feature, so any instructions or guidance should be delivered verbally.
- Video calls cannot be recorded.
- There is no messaging or chat function with video calls.
