Your ABC Trainerize account offers a wide range of features, tools, and methods to effectively manage your programs and clients. As a coach, certain tools are exclusively accessible through the web account, while some functions in the app are only available to your clients.
Refer to the table below for a detailed breakdown of feature access on your web account versus mobile application.
1. Communications:
Feature |
Web Account |
Mobile App |
Notes |
|---|---|---|---|
| In-app Messages | X | X | |
| Voice Messages | X | X | |
| Sending Photos in Messages | X | X | |
| Video Messages | X | X |
Video messages up to one minute can be sent via mobile app. Video messages on web can be sent via a file attachment. |
| PDF's | X | X | |
| Sharing Products | X | X | Requires Stripe Integrated Payments add-on. |
| Sharing Appointment Availabilty | X | X |
2. Groups:
Feature |
Web Account |
Mobile App |
Notes |
|---|---|---|---|
| Creating Groups | X | X | |
| Sharing WOD's | X | X | |
| Attaching a Master Program | X | X |
3. Challenges:
Feature |
Web Account |
Mobile App |
Notes |
|---|---|---|---|
| Creating Challenges | X | ||
| Adding Clients | X | X | |
| Reviewing Client Progress/Leaderboard | X | X |
4. Client Management
Feature |
Web Account |
Mobile App |
Notes |
|---|---|---|---|
| Adding New Clients | X | X | |
| Editing Client Profiles | X | X | Includes changing client e-mail address, name, and trainer notes. |
| Reviewing Client Compliance Summaries | X | Includes workout compliance, nutrition compliance, and engagement. | |
| Mass-Add Client Actions | X | Includes adding multiple clients to programs, groups, challenges, habits, and more. | |
| Reviewing Client Sales and Subscriptions | X | ||
| Changing Client Type | X | X | |
| Viewing and Adding Session Credits | X | X |
5. Client Dashboard
Feature |
Web Account |
Mobile App |
Notes |
|---|---|---|---|
| Review Daily Workout and Nutrition Tracking | X | X | |
| Setting and Editing Nutrition Targets | X | X | |
| Assigning Habits | X | X | |
| Tracking Body Stats | X | X | On web, tracking body stats requires you to schedule the body stat as a daily activity first. |
| Adding Workouts and Cardio Activity to Calendar | X | X | 'Setup repeat option' is not available via the mobile app, though multiple days can be selected from the calendar. |
| Scheduling Automated Messages | X | ||
| Using the Progressions Editor | X | ||
| Editing a Single Scheduled Workout | X | ||
| Importing Workouts and Programs from Master Libraries | X | X | |
| Importing Workouts and Programs from Other Clients | X | ||
| Adding or Editing Meal Plans | X | X | |
|
Tracking a Meal |
X | This feature is client-facing only and cannot be completed by a trainer. | |
|
Viewing the Discover Meal Library |
X | This feature is client-facing only and cannot be completed by a trainer. | |
|
Creating a Grocery List |
X | This feature is client-facing only and cannot be completed by a trainer. | |
|
Syncing to other Apps and Wearables |
X | This feature is client-facing only and cannot be completed by a trainer. | |
|
Booking a 1-1 Appointment |
X | X | |
|
Booking in for a Group Class |
X | This feature is client-facing only and cannot be completed by a trainer. | |
|
Tracking a workout |
X* | X | This can be done by either trainer or client via the mobile app. *You can enter workout stats on web but cannot use timers or other workout tools. |
6. Team Management
Feature |
Web Account |
Mobile App |
Notes |
|---|---|---|---|
|
Adding a Team Member |
X | ||
|
Viewing Team Members |
X | ||
|
Viewing Clients of Team members |
X | X* | *Depends on the permissions of team member |
|
Editing Team Permissions |
X |
7. Master Libraries
Feature |
Web Account |
Mobile App |
Notes |
|---|---|---|---|
|
Creating Programs |
X | ||
|
Building Workouts |
X | ||
| Adding Custom Exercises | X | X* | *Limited to only adding new custom exercises via the mobile app. You cannot link YouTube videos or swap a Trainerize exercise video from the app. |
|
Adding Custom Meals |
X | ||
|
Adding Custom Foods |
X | ||
|
Cresting New Master Habits |
X |
8. Payments
Feature |
Web Account |
Mobile App |
Notes |
|---|---|---|---|
|
ALL ACTIONS |
X | Includes creating products, selling products, monitoring sales, discount codes and all actions related to the Stripe Integrated Payments add-on can only be done via the Web account. |
9. Personal Calendar
Feature |
Web Account |
Mobile App |
Notes |
|---|---|---|---|
|
Scheduling 1-1 Appointments |
X | X | Includes recurring appointments |
|
Scheduling Group Appointments/Classes |
X | X | Includes recurring appointments |
|
Setting Personal Availability |
X | ||
|
Reviewing Team Member's bookings |
X | ||
|
3rd Party Calendar Sync |
X |
10. Business Settings
Feature |
Web Account |
Mobile App |
Notes |
|---|---|---|---|
|
ALL ACTIONS |
X | Includes auto-messages and events, subscription plan selection, billing information, business permissions, and all other settings |
11. Account Settings
Feature |
Web Account |
Mobile App |
Notes |
|---|---|---|---|
| Profile Information | X | X | |
|
Notification Preferences |
X | X | |
| Photo Feed (For Trainerize.me page) | X | ||
| Password change | X | ||
| Client Updating Billing information | X | Clients can only update billing information via their web account. Visit How Can Clients Update Their Billing Information? for more details. |
12. Add-ons
Feature |
Web Account |
Mobile App |
Notes |
|---|---|---|---|
|
ALL ACTIONS |
X | Includes purchasing add-ons, custom branding, product automation, and integrations |
To summarize, a web account is required for access to some features and tools and is usually the best option for building new programs, updating account settings, and setting up multiple clients at once. The mobile app is perfect for day-to-day client progress monitoring, messaging, and engagement.
