ABC Trainerize Academy
Water Tracking
Getting Started
Glofox
Les Mills
Google Health
General
Known Issues
Appointments
- Sync Your Google Calendar to ABC Trainerize
- How to Manage the Class Types Visible On Your Client's Dashboard
- How to Add Credits to your Client's Accounts
- How to create an Appointment or Class Type
- How to edit Appointment Types (and what gets grandfathered)
- How to Schedule Appointments on the Web
Tracking Meals
Known Issues
- Known Issue: Calendar Sync Screen is Missing Upon Sign-In
- Known Issue: Personal Best Animation is Missing + Disabling Contrast Settings on iOS
- Known Issue: ABC Trainerize Application Runs Slowly, Uses Excessive Battery, or Runs into Performance Related Issues When an Apple Watch is Connected
- Why can't a client purchase products when my coaching client seats are full?
- Known Issues We Are Currently Working On
Managing Locations
Managing trainers
Goals
Web and Mobile App Updates
Getting Started
MINDBODY
- Where and How to Set Up the MINDBODY Integration for Trainerize
- How to Sync Contracts from MINDBODY to Trainerize
- How to Sync Appointments from MINDBODY to Trainerize
- How to manually import clients from MINDBODY to Trainerize
- Membership Controls in MINDBODY
- How to Set Up Automation for MINDBODY Contracts Synced to Trainerize
Client management
- What Are Offline Clients and How to Work Best With Them
- What are the Different Ways Clients Can Be Added to ABC Trainerize?
- How to Bulk Assign Actions for Clients
- ABC Trainerize Feature Access: Web Account vs. Mobile App
- "Email Already Taken" Error when Adding a Client
- Can I Assign a Client to Multiple Trainers?
Master Programs
Getting Started
Account
Lead Generation and Booking
Video Call Sessions
ABC Fitness Solutions
- FAQ: ABC Fitness Insurance
- Using API and Webhooks With ABC Trainerize
- How to Sync ABC Fitness Solutions Recurring Services and Memberships to Trainerize
- How to Set Up Automation for ABC Memberships and Recurring Services Synced to Trainerize
- Connecting DataTrak to Trainerize
- Configuring DataTrak for digital sales in Trainerize
Habits
Nutrition Goals
Business-Level Settings
- About The Client Consultation Form
- How to Create and Manage Onboarding Forms
- How To Manage Trainerize Pre-built Content Libraries
- Managing Waivers, PAR-Q forms and Agreements with Clients
- Business-level Automated Messages and Events
- How to Add a Logo and Color Theme to Your ABC Trainerize Web Account
Monitoring client compliance
Frequently Asked Questions
- Why Does My Music Stop During a Workout?
- Troubleshooting Common Issues in ABC Trainerize
- Pricing Updates 2026 FAQ
- I Have Two ABC Trainerize Accounts. How Do I Log Into Both?
- Why Isn't My Client Receiving the Invitation Email?
- How Are Workouts and Cardio Activities Tracked on ABC Trainerize via Wearable Devices?
Building Your Products
Master Workouts
Trainerize.me
- How to Use Trainerize.me To Market Yourself
- How To Fill Out Your Trainerize.me Profile
- How to Create A "Why Train With Me" Video
- How Do I Enable/Disable My Trainerize.me Profile?
- Trainerize.me Article Submission Guidelines
- Why Does My Trainerize.me Profile Say "Is This Your Profile?"
General Billing
Sell and Automate Payments
Meal Plans
Add-On Subscriptions
Client Self-Booking
- How to allow clients to self-book 1-on-1 PT sessions and group classes in Trainerize?
- Creating Classes/Appointments that allow for self-booking by clients
- Setting Your Calendar Availability for Client Self-Booking
- What are the four types of calendar availability trainers can set for client self-booking?
- What is a booking window limit and how to set it
- How do clients self-book appointments/classes?
On-Demand Video Workouts
- How to Create On-Demand Video Workouts
- How to Add Closed Captions to On-Demand Video Workouts
- Why Can't I Upload Video Workouts to My Personal Folder?
- How to Pre-Compress your Video Workouts to Speed up Uploading Times
- How to Create a Video Workout Content Strategy
- Tips for Creating Powerful Video Workouts and Classes
Master Habits
Managing Sales and Creating Discount Offers
MyFitnessPal
- ABC Trainerize x MyFitnessPal Rewards Program FAQ
- MyFitnessPal Rewards Program Terms and Conditions
- ABC Trainerize x MyFitnessPal Premium Rewards Program
- Connecting and Managing your MyFitnessPal Diary on ABC Trainerize
- Troubleshooting: MyFitnessPal Not Syncing For Clients
- How to Monitor Client Nutrition with MyFitnessPal
Troubleshooting the Mobile App
Deliver Video Coaching
- How to Create an Appointment or Group/Class
- How to Set Up Video Call Sessions
- How to Create a Virtual Group/Class with Video Calling
- How to Add Paid Appointments to a Product (Main, Add-on and Session packs)
- How to Schedule a Paid appointment for a Client
- How to Sell Personal Training Packages and Track Sessions
Creating Custom Meals
Mobile Widget Setup
Listing and Selling Your Product
Apple Health and Apple Watch
- Syncing Activity Data to ABC Trainerize Using Apple Health
- How To Connect and Use the ABC Trainerize Apple Watch App
- Tracking Workouts and Cardio Activities on the ABC Trainerize Apple Watch App
- What Cardio Activities Can Be Tracked On the ABC Trainerize Apple Watch App?
- Troubleshooting the Apple Health/Watch Integration
- Why Doesn't My Apple Workout Appear in ABC Trainerize?
Referral Program
Real-time and Automated Messaging
- Create Banners and Send Push Notifications with Announcements
- Sharing Check-In Forms with Clients
- Who Do Auto-Messages Come From?
- How To Create a Group Message With Clients and Trainers
- Voice Messages
- Troubleshooting - Why Didn't My Pre-Schedule Auto Message(s) Send to My Client?
Exercises
Clients of Trainers / ABC Trainerize Customers
Workouts FAQ
- Auto-Fill Exercise Stats
- How To Schedule Workouts and Cardio Activities For Clients on the Web
- How to Schedule Workouts and Cardio Activities for Clients on the Mobile App
- How Can Clients Filter Workouts in Their Program
- How To Track Workouts For A Client
- How to Use the RPE (Rating of Perceived Exertion) in Your Training
Selling, Marketing and Getting Clients
- Your Guide to the ABC Trainerize × Gainful Affiliate Program
- How to Get Online Fitness Clients (By Jonathan Goodman)
- Social Media: Promoting Your Products on Instagram
- Social Media: Creating a Facebook Catalog to sell your products
- How Do I Determine Pricing for my Online Training Business?
- Website: Adding Stripe Integrated Payments products to your Squarespace website
Building Digital Communities and Groups
Automating content delivery and account setup
Programs FAQ
- What Does "Trimmed" Mean in my Client's Training Program?
- How to Backdate or Pause a Client's Training Program
- Can I Transfer Programs or Other Data from one Account to Another?
- How Do I Mass Delete Calendar Items (Workouts, Cardio, Auto Messages)?
- What is the Difference Between Subscribing and Copying a Program to a Client?
- How Do Programs Stack in a Client's Calendar?
Garmin
About Invoices and Transactions
Monitoring Nutrition and Compliance
Resources for your clients
FAQ
- My Client Tracks With MyFitnessPal But Wants to Use the Smart Meal Planner. How Does That Work?
- What Level of Nutrition Support Can I Provide for Clients?
- Understanding the Difference Between Favoriting Foods and Favoriting Meals
- Why Don't My Clients Macronutrient Totals Match Their Calorie Count?
- How to Save Meals to Favorites
- How to copy an existing meal
Fees and Security
Fitbit
Switching from Trainerize Pay to connecting your Stripe account directly
Withings
FAQ and Troubleshooting on Payments
Zapier App Automation
Overview
Evolution Nutrition
Pro CBA
- Getting Started with the Pro Custom Branded App (CBA)
- Pro Custom Branded App: Features and Expectations
- Pro Custom Branded App: How to Purchase the Add-on
- I've Purchased My Pro Custom Branded App. What's Next?
- Pro Custom Branded App: Preparing Assets for Your App
- Pro Custom Branded App: Using the Publisher to Submit Your Request
YouTube
Education Partner Program
Studio and Enterprise CBA
- Getting Started With Your Studio/Enterprise Custom Branded App: Requirements and Process
- Studio/Enterprise Custom Branded App: Apple Developer Account
- Studio/Enterprise Custom Branded App: Adding Us To Your Apple Developer Account
- Studio/Enterprise Custom Branded App: Apple API Key
- Studio/Enterprise Custom Branded App: Required Assets
- The Ultimate Guide to Your Studio Custom Branded App Design
