Seamlessly Onboard Clients To Your New Studio Custom Branded App

Congratulations on launching your Studio Custom Branded App! Now it's time to transition your existing clients from the ABC Trainerize fitness app (or Pro Custom Branded App) to your Studio app! You can also use it to attract new clients!

 

In this article:

 

What To Do After Receiving Your Studio Custom Branded App 🤔

Your Studio Custom Branded App is now live and accessible on both Android and iOS devices. To get started, make sure your clients download the app from the App Store (iOS) or the Google Play Store (Android). Follow our help article here for more details on how to download your app once it's ready.

 

Look for an Email from your Implementation Specialist 📩

Once your Studio Custom Branded app is published, your Implementation Specialist will notify you via email. This email will include screenshots of your app that you can use for your social media and website announcements.

 

Communicating the App Change To Your Clients 📣

We know it can be difficult to communicate your app change to clients. To make this easier, we've created ready-to-use graphics that you can share on social media or in email campaigns to help spread the word about your new app. 

 

Social Media Graphics 

Perfect for newsletters, emails or Facebook:

Download this free infographic by clicking this link! Once downloaded, feel free to customize the color scheme and add the custom screenshots that you received via email from your Implementation Specialist! You may need to use a platform like Canva or Photoshop for these edits.

 

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Perfect for Instagram:

We've split the 'How to' guide into six images perfect for a slideshow on Instagram! Click here to download these images in the correct order for uploading. Not sure how to post multiple photos on Instagram? Here's a helpful guide!

 

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Updating Download Links on Your Website and Socials

If you have download links on your website, social media, or emails that direct clients to the app, make sure to update these points to your new Studio CBA! You can find the links to your app within the Profile tab (top right corner) of your ABC Trainerize web account:

 

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Additional Recommendations and Best Practices

After onboarding your clients to the new app, consider creating a "How to Use The App" video guide using Loom or Youtube! You can then link this video in your site-wide auto messages to help clients navigate the new app features.

 

⭐️ TZ TIP: Create a group on ABC Trainerize labeled "App Support Videos" to share links to future "How To" videos, showcasing new app features and guiding clients on how to use them effectively. 

 

DOWNLOAD ALL OF THE ABOVE IMAGES BY VISITING THIS LINK

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