Will My Clients Be Notified About a Scheduled Appointment?
Yes, your client will be notified whenever you schedule, reschedule, or cancel an appointment. Clients can choose how they would like to receive notifications:
- In-app notification
- In-app notification + Email
- No notifications
Notifications can be customized in the Notification Settings within the mobile app:
.
Will I Get a Reminder About an Upcoming Appointment?
Yes, both you and your clients can receive reminders for upcoming appointments. Reminder notifications can be customized in the Notification Settings within the mobile app to suit individual preferences.
What Other Notifications Will Trainers Receive?
- Client books a 1:1 appointment: Yes
- Client cancels a 1:1 appointment: Yes
- Client books into a Class: No
- Client cancels their participation in a class: No
I'm Not Receiving Appointment Notifications. What Can I Do?
If you or your clients are not receiving appointment notifications on your mobile device as expected, please refer to our How to Troubleshoot Push Notifications on the Mobile App for detailed troubleshooting steps.