Just like with new clients, you can use your public Trainerize.me page to market and sell both Core Products and Add-on Products to your existing clients.
Whether or not an existing client can self-purchase a product through Trainerize.me will depend on:
- If they already have active products in their account
- If they already have products in their queue
- If you have membership control turned on
Buying Core Products
When an existing client tries to buy a Core Product through Trainerize.me, the system will check the email they entered to see if they have an active Core Product and when that active Core Product ends. Clients can only have one Core Product active at any time.
If they already have an active Core Product that overlaps with the start date of the new Core Product they're trying to buy, they won't be able to complete the purchase and will be prompted to contact their trainer directly to change their product.
If they already have an active Core Product but it does not overlap or conflict with the start date of the new Core Product they're trying to buy, the new product will be added to their product queue and will automatically start on its set start date. Clients can have up to 1 Core Product queued.
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No Core Product currently active |
Core Product currently active, no other Core Products in the queue |
Core Product currently active and another Core Product already in the queue |
|
New Core Product does not overlap/conflict |
Can buy new Core Product |
Can buy new Core Product (it will be added to their queue) |
Cannot buy new Core Product |
|
New Core Product overlaps/conflicts |
Can buy new Core Product |
Cannot buy new Core Product |
Cannot buy new Core Product |
Buying Add-ons
When an existing client tries to buy an Add-on through Trainerize.me, the system will check to see if you have membership control turned on.
When membership control is turned on, clients can only purchase Add-ons if they already have an active Core Product.
If membership control is on and the client has an active Core Product, they'll be able to purchase as many Add-ons as they'd like without issue.
If membership control is on and the client does not have an active Core Product, they won't be able to complete the purchase and will be prompted to purchase a Core Product first then come back and purchase the Add-on.
If membership control is off, existing clients will be able to purchase as many Add-ons as they like without issue and without needing to buy a Core Product first.
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Membership Control is ON |
Membership Control is OFF |
|
Core Product already purchased |
Can buy Add-ons |
Can buy Add-ons |
|
Core Product not yet purchased |
Cannot buy Add-ons |
Can buy Add-ons |
Related Articles
- How to sell a product using Trainerize Pay
- How to Get Online Fitness Clients (By Jonathan Goodman)
- Selling Your Product via your Trainerize.me profile
- Social Media: Promoting Your Products on Instagram
- Social Media: Creating a Facebook Catalog to sell your products
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