Once you purchase or upgrade to the Studio Plus, Studio Max, or Enterprise plan, you will be connected with our Onboarding and Custom Branded App team to start the process of setting up your app.
This article provides a breakdown of the requirements for your Studio/Enterprise Custom Branded App as well as an overview of the Custom Branded App process.
Requirements for the Studio/Enterprise Custom Branded App
Before you can begin the process for your Custom Branded App, ensure you have the following:
- Business email address
- Business website
- D-U-N-S® Number (verifies your business as a legal entity)
- Business Apple ID
- An iOS device (for two-factor authentication)
- Proof of ownership (if your legal entity differs from your App name)
- Business Credit Card (to pay the developer fee to Apple)
Note: the first five items are mandated by Apple and cannot be bypassed.
Summary of the Custom Branded App Process
Below is a condensed summary of the steps to set up your Studio/Enterprise Custom Branded App:
1. Enroll in the Apple Developer Program
- A D-U-N-S number is required by Apple when applying for your Apple Developer Account as an organization.
- Visit our help article to learn more about getting a D-U-N-S number and how to apply to the Apple Developer Account as an organization.
2. Add ABC Trainerize to your Apple Developer Account
- In order for our team to build and manage your app, we need to be added as an Admin on your Apple Developer Account.
- You can find the instructions to add us to your Apple Developer Account here.
3. Submit your Brand Assets
- Once added to your Developer Account, our team will send you an app submission form.
- Review our help article to learn more about the required assets for your app.
4. Review Mockups of your App
- Our team will create mockups of your app and share them with you for approval.
5. Build and Publication
- Our team will build your app and publish it to Apple and Google App Stores.
6. Your App Goes Live!
- We will let you know once your app is officially live and available to download!
- Learn more about downloading your app once it's ready here.
How Long Will the App Process Take?
Typically, your app will be live within 4-6 business weeks. This timeframe depends on:
- The creation and admin setup of your Apple Developer Account
- The design process and approval by Apple/Google
- Potential delays due to rejections from Apple, such as:
- Proof of ownership required
- Proof of trademark required for the app name (if the name is already taken in the Apple App Store).
- We suggest you keep these documents available to help with the turnaround time. We will assist in the process of disputing/claims.
Related Articles
- Studio/Enterprise Custom Branded App: Frequently Asked Questions
- Studio/Enterprise Custom Branded App: Required Assets
- Studio/Enterprise Custom Branded App: Apple Developer Account
