How do I downgrade my account?

You can downgrade from a paid account to a free account within your Trainerize Billing page found under Settings.

  • Login to your Trainerize web account
  • Click on "My Account" in the bottom left hand corner
  • From the My Account menu click on "Your Trainerize Plan"
  • From the page displayed click on "Change Plan"

  • Choose "Free" and click "Downgrade" 

  • You will be asked to fill out a downgrade survey. Fill out the survey, and continue to downgrade your account
  • Your account will be active, but as a free plan and you will not be billed again
  • You will only be able to manage one client with some feature limitations

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