How to turn off an add-on subscription


As an account owner, you can access and manage your add-on subscriptions via the following steps:

  1. Log onto your Trainerize web account
  2. Navigate to the Settings > Billing section
  3. Scroll down to "Add-on Subscriptions"



Steps to Cancel an Add-on Subscription

Each add-on has its own 'Cancel auto-renew' button. Select the add-on that you wish to cancel and follow the prompts:




When you choose to cancel an add-on, certain features associated with that add-on will no longer be available. We have outlined the specific outcomes of canceling each add-on below:

Stripe Integrated Payments:



Advanced Nutrition Coaching:



Video Coaching:



If you'd like to turn one of the add-ons back on at any point in the future, you can do so anytime in the same section. 


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