How to turn off an add-on subscription

 

As an account owner, you can access and manage your add-on subscriptions via the following steps:

  1. Log onto your Trainerize web account
  2. Navigate to the Settings > Billing section
  3. Scroll down to "Add-on Subscriptions"

Screen_Shot_2022-05-10_at_11.39.32_AM.png

 

Steps to Cancel an Add-on Subscription

Each add-on has its own 'Cancel auto-renew' button. Select the add-on that you wish to cancel and follow the prompts:

Screen_Shot_2022-05-10_at_11.40.16_AM.png

 

 

When you choose to cancel an add-on, certain features associated with that add-on will no longer be available. We have outlined the specific outcomes of canceling each add-on below:

Stripe Integrated Payments:

Screen_Shot_2022-05-10_at_11.46.03_AM.png

 

Advanced Nutrition Coaching:

Screen_Shot_2022-05-10_at_11.46.15_AM.png

 

Video Coaching:

Screen_Shot_2022-05-10_at_11.46.27_AM.png

 

If you'd like to turn one of the add-ons back on at any point in the future, you can do so anytime in the same section. 

 


Related Articles

 

This article was last updated on

Have more questions? Submit a request

0 Comments

Article is closed for comments.