To ensure the seamless operation of your Studio/Enterprise Custom Branded App, it's essential to stay informed about specific emails from Apple regarding your Developer Account.
This guide highlights the critical emails you must pay attention to and explains the necessary actions to keep your app up to date.
Important Apple Emails Requiring Your Attention
There are two emails from Apple that you will need to pay attention to:
- Apple Membership Expiry and Renewal ($99 every 12 months)
- Agreeing to Apple Terms (sent periodically)
It is your responsibility to keep your account up-to-date by paying your annual developer fee and responding quickly to any urgent requests from Apple, such as updates to their terms of service.
All other communication (e.g., app notices and rejection emails) will be handled by us directly. If new terms are not accepted and account fees are not paid, your app is at risk of being removed from the App Store by Apple.
We recommend logging in to your Apple Developer Account reguarly to check for any notices. If any urgent issues are pending, you'll see a banner displayed across the top of the screen after logging in.
For detailed steps on how to accept new Apple terms and renew your Apple Developer membership, visit: Studio/Enterprise Custom Branded App: Agreeing to latest terms on Apple Developer Account
Emails That Require No Action
The following emails will be handled by our team directly. You do not need to take any action for these:
| Email Subject | Submission Stage |
| Your Certificate Has Been Revoked | Certificates expire every 12 months – we will update these with the next version we release |
| *App Store Connect: Version 7.73.1 (32654) for [Your App] has completed processing. | The App Build has been completed |
| Thank You for Submitting Your App | We have submitted your app to the App Store |
| The status of your (iOS) app, [Your App], is now “Prepare for Submission” | We have prepared your app ready to be submitted to the App Store |
| *The status of your (iOS) app, [Your App], is now “Ready for Review” | Your app is ready to be reviewed by Apple |
| *The status of your (iOS) app, [Your App], is now “Waiting for Review” | Your app is in a queue waiting to be reviewed by Apple |
| *The status of your (iOS) app, [Your App], is now “In Review” | Your app is currently in review with an Apple Agent |
| *[Your App] for iOS is now available to test. | Your app is being tested ready to be submitted. |
| There's an issue with your (app name) submission/ The uploaded build for (app name) has one or more issues. |
This means Apple requires further information to publish your app. This is usually general information about the app or proof of ownership for your app name, in the form of a DBA (doing business as document).
Please leave us to respond to these inquiries, if anything further is needed from you, we will reach out to you directly. |
| Your app review feedback | Further information regarding your App review and issue with submission. Please leave us to respond to these inquiries, if anything further is needed from you, we will reach out to you directly. |
| *Review of your (app name) submission is complete. | Apple has reviewed your app and has approved it. |
| *Your app, (app name), is "Ready for Distribution" | Your app is now available on the Apple Store |
| Welcome to the App Store | Welcome email, with App Store information |
| "Invalid Binary" Emails | Handled by our team. No further action is needed on your end. |
| Upcoming requirement: Declare your regulated medical device status. | Handled by our team. No further action is needed on your end. |
| Action Needed: Apple Push Services Certificate Expires in 30 days | Handled by our team. No further action is needed on your end. |
*These email subjects are the emails you will also receive every time we update your app. You do not need to take any action for these emails.
