The ABC Trainerize x ABC Glofox integration enables membership sync between the two platforms. When a client purchases a membership in Glofox, they are automatically added to Trainerize- saving you time and ensuring clients a smooth onboarding experience.
When paired with ** insert article once published ** , you can deliver a unified client experience from managing memberships and appointments to delivering digital training.
For more information on the ABC Glofox x Trainerize integration and how to connect, visit: What is the Glofox x Trainerize Integration?
How Membership Sync Works
Once connected, any new membership purchased in Glofox will:
- Automatically add the client to your ABC Trainerize account.
- Send an invitation to the client to join your ABC Trainerize app.
- Assign them to the appropriate trainer and training program (if automations are configured).
- Sync membership changes (such as cancellations and start dates) automatically in Trainerize.
The integration is a one-way sync from Glofox to Trainerize. Changes made within ABC Trainerize will not update memberships in ABC Glofox.
How to Set Up Membership Sync
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On your ABC Trainerize web account, navigate to the Add-ons tab and select Integrations.
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Under 'ABC Glofox' and hit the grey Manage button.
- Click the blue Add button to view all available memberships from your Glofox account.
- In the new window, select the memberships and/or plans you want to integrate with Trainerize.
- Click Setup to enable the sync.
Your ABC Glofox memberships are now integrated with ABC Trainerize!
Note: The integration works exclusively with memberships (single or recurring, restricted or unlimited). Service Credit Packs cannot be integrated with Trainerize at this time.
How to Set Up Product Automations for Memberships Synced from Glofox
Product automation lets you automatically assign trainers, programs, and other actions when a Glofox membership starts or ends.
- From the Add-ons > Integrations tab in your Trainerize account, find the Glofox membership you want to configure automation for.
- Select the blue Add button next to the membership.
- Choose automation actions for the Start and End of the membership. Product start automation is triggered when a client purchases the membership/product. Product end automation is triggered when the client's membership ends.
- Click Save to enable.
When a membership is purchased in ABC Glofox, the client will be added to your ABC Trainerize account and sent an invitation to access the ABC Trainerize app. The product start automation will be then be triggered immediately.
How to Import Existing Clients to a Membership
To import existing clients from a Glofox membership to Trainerize, choose the synced membership from the list and select the Import Existing button from the menu:
This action will import existing clients for the selected membership types and/or plans and any attached automations will run. If no automation is attached for assigning client type or trainer, newly imported clients will be assigned to the settings indicated in the screen below:
Selecting 'Rerun automation on existing clients' will override the automation settings attached to the Membership with the automation actions selected in the screen above.
After selecting Import, it may take a few minutes to complete. You will recieve an email and in-app notifications once completed.
Default Member Automations
You can set up default behaviour when new members/clients are created in Trainerize. These actions will automatically import members/clients that do not exist and invite them to Trainerize when:
- A Glofox membership is purchased
- A membership is deactivated in Glofox
To set up default member automation:
- From the Add-ons > Integrations tab in your ABC Trainerize account, scroll down to the "Set default behaviour when new member/client is created in Trainerize" section.
- Choose your default actions and member type for when a membership is purchased and when a membership is deactivated in Glofox.
- For more information on Trainerize client/member types, please visit: What are Client Types?
Note: Automations set for specific memberships and plans will override the default automation configured in the sections above.
