How to Sync Appointments to your Calendar

 

Appointment syncing allows both trainers and clients to sync upcoming appointments to their device’s calendar. 

 

In this article:

• How to sync appointments to your device’s calendar

• How to sync to the Google Calendar App

• How to turn off appointment syncing

• Will changes to appointments update my synced calendar?

• Frequently Asked Questions

 

How to sync appointments to your device’s calendar

There are two ways to sync your scheduled appointments to your device’s calendar on the mobile app. 

1. Via the initial onboarding screen
2. Via Settings

 

Onboarding Screen

When clients and trainers first download and log into the app, they will be prompted in the onboarding process to set up syncing appointments to their calendar.

1. Select Calendar
2. Allow access to your device
3. Continue login process

 

Note: If you have no calendars available, the list will be empty. 

 

 

Settings 

Appointment syncing can also be turned on under the setting section in the mobile app. 

1. Navigate to the “More” section
2. Under My Settings, select “Appointment Sync”
3. Allow access to your device
4. Select the email or calendar you would like to sync appointments to

 

 

 

How to sync to the Google Calendar App 

 

iOS

To sync to Google Calendar on iOS, you must first have the email set up in your iPhone’s settings. 

To add your email to settings on iOS 14:

• Open the Settings app
• Navigate to the Calendar section 
• Select Accounts
• Add a new account or select an existing account
• Toggle calendar section on

• Navigate to the Trainerize mobile app
• Select the email address in the appointment sync section of settings
• The appointments will now appear in the iOS calendar and your Google Calendar

 

Android

Android devices will sync to the default calendar app and Google Calendar. Ensure you have connected your email to your Google Calendar. 

 

How to turn off appointment syncing

Appointment syncing can only be turned on and off on the mobile app. 

To turn off appointment syncing:

1. Navigate to the “More” Tab
2. Under My Settings, select “Appointment Sync” 
3. Select "Off"

By turning off appointment syncing, your appointments and reminders will only be located inside the Trainerize app. 

 

 

Will changes to appointments update my synced calendar?

Any changes made to appointments in Trainerize will update the synced calendar. 

• Syncing to the device’s default calendar will occur automatically. 
• Third-party calendars can take a few minutes to update with changes. 
• These changes will also update the client’s calendar if they have the feature turned on.  

Learn how to update, reschedule and delete appointments on the web.

Learn how to update, reschedule and delete appointments on the mobile app.

 

Frequently Asked Questions

If I delete an appointment on my phone’s calendar, will it delete the appointment?

No, only deleting the appointment directly from the Trainerize app or website will delete the appointment. 

 

If I reschedule the appointment on my phone’s calendar, will it update the appointment in the app?

No, only rescheduling the appointment in the Trainerize app or website will update the calendar. 

 

Can I sync to multiple email calendars?

At this time we only allow syncing to one calendar. 

 

Why are my appointments not appearing right away in a third-party calendar?

Third-party calendars like Google Calendar may take a few minutes to fully sync appointments and appointment changes. 

   

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Related Articles

• What are Appointment Types?
• How to schedule Appointments on Mobile?
• How to schedule Appointments on the Web? 
• Frequently Asked Questions - Appointments

This article was last updated on January 02, 2023 20:28