There will be times when you want to share important information with all of your clients. To do this, you can use the Trainerize in-app messenger.
Follow these simple steps to send a message to all of your clients.
- Sign into your Trainerize web account and navigate to the Clients tab on the left-hand menu.
- Click the small checkmark to select all your clients. (The list of clients will turn blue and a blue bar that says "Deselect all" will appear once it's checked)
- Click the Message icon to start composing a mass message.
- Choose if you would like to send the message separately or to a group. Messages sent separately will appear in separate conversations, while messages sent to a group will appear in a new group message and will be visible to all the clients messaged. Any responses to that group message will be visible to all members of that group conversation.
- Compose your message. To add personalization, use the shortcode "First.Name". This will auto-populate with the individual clients' names when they receive the message.
- When you are done, hit enter to send.
Please note that the 'Send as a group' option is limited to 10 clients max. If more than 10 clients selected, only the send separately options can be used.
If sending a message as a group, rather than separately to clients, you can learn more about changing between different conversations in the ABC Trainerize app here.
