There may be times when you want to share important updates or announcements with all of your clients at once. You can easily do this using the ABC Trainerize in-app messenger.
1. Log in to your ABC Trainerize web account and navigate to the Clients tab on the left-hand menu.
2. Select all clients by clicking the small checkmark. Once selected, the list will turn blue and a blue bar with the option Deselect all will appear.
3. Click the Message icon to start composing a mass message.
4. Choose how to send your message:
- Send seperately: Each cleint will receive the message in their own private conversation.
- Send as a group: All selected clients will be added to a new group conversations. Messages and replies will be visible to everyone in that group.
5. Compose your message. To add personalization, use the shortcode "First.Name". This will auto-populate with the individual clients' names when they receive the message.
6. Press Enter/Return on your keyboard to send the message.
The Send as a group option supports up to 10 clients max. If you select more than 10, only the Send separately option will be available.
If sending a message as a group, rather than separately to clients, you can learn more about changing between different conversations in the ABC Trainerize app here.
