You've received confirmation that your Custom Branded App is ready! Now what? Follow these instructions to download and start using your app.
The Custom Branded Fitness App is a great tool to help you connect with and train your clients while also building your fitness business brand. Custom apps are available as an add-on for all paid plans and can be purchased through the Trainerize web app. For more information, read our Custom Branded Fitness App: How Do I Get It? article.
This article explains how to download your app once it's ready, how your clients can access your custom app, and what branding will appear in the app.
To download or share your Custom Branded App, log into your Trainerize web app and click on "Add-Ons" at the lower left. This will bring you to the Custom Branded Mobile App page.
The process for downloading the app varies depending on the operating system in use: iOS or Android. Full instructions for each are provided below.
For iOS devices (including iPhones and iPads), your custom app is accessed through the main Trainerize Fitness App. Follow the link provided for the Apple App Store to download the most recent version of the Trainerize Fitness App and log in normally using your Trainerize username and password.
Note that when downloaded, the app will initially appear with Trainerize branding, but after signing in the first time, your custom branding will be applied. This includes the app's icon, welcome screen, and screen banner. The app name will stay "Fitness App", which is the name of the container app.
If your branding does not appear on your first log in, try logging out and back in once more.
iOS login screen
For Android devices, your custom app is accessed through the Google Play Store and is a separate standalone app. Follow the link provided for the Google Play Store to download your app.
All of your custom branding is applied on download, before you even log in. This includes the app's icon, welcome screen, and screen banner.
To use the app, log in normally using your Trainerize username and password.
Android login screen