How do I permanently delete my account?

You can cancel/delete your account completely within your Trainerize Billing page found under Settings.

  • Login to your Trainerize web account
  • Click Settings in the bottom left hand corner
  • Select Billing
  • Scroll to the bottom of the page and select Permanently remove my Trainerize business

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  • You will be asked to fill out an exit survey. Fill out the survey and proceed to delete your account
  • Your site/account will be permanently deleted - Please note, this is permanent and your account cannot be recovered
  • You will no longer receive communication from Trainerize

 


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