How do I permanently delete my account?

You can cancel/delete your account completely within your Trainerize Billing page found under Settings.

  • Login to your Trainerize web account
  • Click on "My Account" in the bottom left hand corner
  • From the My Account menu click on "Your Trainerize Plan"
  • From the page displayed click on "Change Plan"
  • Scroll down until you see the next screen (screenshot below)

 

  • Click on "Delete your business permanently" link

 

 

  • You will be asked to fill out an exit survey. Fill out the survey and proceed to delete your account
  • Your site/account will be permanently deleted - this is permanent and your account cannot be recovered
  • You will no longer receive communication from Trainerize
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