At ABC Trainerize, we strive to provide a seamless and efficient service for our users. One aspect of that experience is our billing process, including how billing dates are set. Billing dates are fixed and cannot be manually changed.
In this guide, we'll explain why ABC Trainerize cannot accommodate requests to change billing dates.
Can I Change My Billing Date?
Billing dates cannot be changed or customized. Your billing date is automatically set based on the day you first started your paid ABC Trainerize subscription.
Why Billing Date Changes Are Not Possible
- Automated Billing Systems: ABC Trainerize operates on an automated billing system, ensuring accuracy, efficiency, and consistency in processing payments. Changing individual billing dates can disrupt the automated workflow and lead to errors.
- Resource Allocation: The allocation of resources, both human and technical, is carefully planned to support the smooth operation of our platform. Changing billing dates for individual users requires additional resources and can impact the overall efficiency of our system.
- Billing Cycle Predictability: A consistent billing cycle provides predictability for both ABC Trainerize and our users. It allows us to plan and deliver continuous service, updates, and improvements. Deviating from a standardized billing cycle can introduce complexity and challenges in maintaining a reliable service.
For these reasons, our support team is unable to move, delay, or reset billing dates.
