At ABC Trainerize, we understand the importance of giving our users control over their email preferences. This guide will walk you through the process of unsubscribing from marketing emails to help you tailor your communication experience with us.
How to Unsubscribe from Marketing Emails
To unsubscribe from Marketing emails, scroll to the footer of a recent Marketing email and click the "Unsubscribe" link. After confirming your request, you will be removed from our marketing mailing list and will no longer receive promotional communications.
Important Note: Transactional Emails
While you can control your receipt of marketing emails, it's essential to understand the distinction between marketing and transactional emails.
- Marketing Emails: Marketing emails include promotional content, newsletters, and updates about our services. These can be unsubscribed from via the unsubscribe link in the footer of a marketing email you have received.
- Transactional Emails: Transactional emails are crucial for delivering essential information related to your ABC Trainerize account, such as purchase receipts, password resets, and account updates. Due to their nature, transactional emails cannot be unsubscribed from as long as you have an active account with ABC Trainerize.
FAQs
Can I unsubscribe from all ABC Trainerize emails?
- No, you cannot unsubscribe from transactional emails as they are necessary for account-related communication. However, you can manage your preferences for marketing emails using the provided unsubscribe link.
How long does it take for the unsubscribe to take effect?
- Please allow a few days for your unsubscribe request to be fully processed. You will receive a confirmation email once the process is complete.
Can I resubscribe to marketing emails later?
- Yes, if you change your mind, you can resubscribe to marketing emails. Please reach out to our support team to do so.
