In order to sync a contract from MINDBODY to Trainerize, the contract has to be set up in a certain way on the MINDBODY platform.
Make sure you follow these steps:
1. Contract has to contain classes
When setting up the contract, pick Classes as Contract Items:
2. A class has to be a recurring item in the contract
When assigning classes to contract, do not choose the option One Time Item:
3. Contract cannot be an intro offer
When setting up the Contract Options, select the "No" box for "Is this an intro offer?" question:
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