Troubleshooting: I cannot see my client's MyFitnessPal meal diary with all specific food

There are 2 steps to connecting MyFitnessPal. The simple connect will only share the overall meal summaries and macro data (carb/fat/protein). 

To share complete meal information from MyFitnessPal, your client needs to ensure they turn on the second step and share their diary publicly so we can import that data. 

This could be due to your client's settings on both MyFitnessPal and your Fitness App. Please make sure the 2 following steps are done successfully:

  1. In your MFP account, make sure you set your profile to "public".
  2. Once the above is done, go back to your Fitness App. Within the "Connect Apps and Devices" setting, under the MyFitnessPal section, make sure you select the "Enable Share Diary" button.

For more details please also see How does a client connect MyFitnessPal to Trainerize?




Changing the meal tracker from MyFitnessPal to In-App. 

In the Clients tab, select your clients from the grid that you wish to assign the In-app meal tracker to.


From the three dot menu at the top of the screen, select Change meal tracker and select In this app and then Full meal tracking.




Related Articles

This article was last updated on

Have more questions? Submit a request


Please sign in to leave a comment.