Tracking Your Payouts

At the moment, some of you will have a Payouts tab under Payments in Trainerize, while others will not. If you do not have the Payouts tab, please click here.

In this article:

How to track payouts with the Payouts tab in Trainerize
How to track payouts when there is no Payouts tab in Trainerize

How to track payouts with the Payouts tab in Trainerize

The new Payouts page puts all the important payout details front and centre so that you can quickly see exactly how much you’ll be paid and when!

There are two sections in the Payouts page: Upcoming Payouts and Past Payouts

Upcoming Payouts

Upcoming payouts are calculated as all payments collected from clients not yet deposited in your account, minus any outstanding balances from client refunds or disputes.

Past Payouts

Past Payouts is the total payments collected from clients that have been deposited into your account. They can have four statuses: paid, withdrawn, failed and cancelled.

How to track payouts when there is no Payouts tab in Trainerize

When there is no Payouts tab in Trainerize, you will need to visit your Stripe dashboard to manage your payouts.

Upcoming Payouts

Upcoming payouts are calculated as all payments collected from clients not yet deposited in your account, minus any outstanding balances from client refunds or disputes.

In Stripe, you can view your upcoming payouts by clicking Balances on the navigation menu. Once there, you will see an overview of upcoming payouts, including when a payout is expected to arrive.

Screen_Shot_2020-12-16_at_7.50.58_PM.png

Past Payouts

In Stripe, you can view your payouts by clicking Payouts under Payments on the navigation menu. Payouts is the total payments collected from clients that have been deposited into your account. They can have four statuses: paid, pending/in transit, failed and cancelled.

For further information regarding Payouts in Stripe, including payout schedules, visit Stripe.