How long does it take to get approved for the Custom Branded Mobile App?

Upon submission to Trainerize, the overall publishing process can take up to approximately 3 weeks pending approval from both the Apple and Google app stores and our current queue. 

Once you have filled out the form provided with the requested information either via Express Setup or Guided Setup (Name of your App, Description of your App and icon graphics) you will then click "Submit". Once you have submitted you will be notified by email from Trainerize of the submission.

This email can occasionally be flagged as spam and not show up in your email inbox. If you do not receive an email from us after submission, do a search for info@trainerize.com in your email program. Then add info@trainerize.com to your safe senders list. 

Once both the iOS and Android apps are ready, we will let you know via email once again. In this email we will give you an option to seamlessly notify everyone in your business via a link in this email - to switch over to your custom app.

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