Upon submission of a completed brand information form, the overall publishing process can take up to approximately 3 weeks depending on the number of requests currently in our custom app queue and barring approval issues for the Apple and Google app stores.
We will notify you via email and in-app notification when your custom app is ready.
Information on the transition process:
- Custom Branded App: How do I get one?
- Custom Branded App: When will my app be ready?
- Custom Branded App: My app is ready. How do I download it?