Pro Custom Branded App: How do I get one?

This article is going to provide a break-down of everything related to getting a Pro Custom Branded App. Note, this is an additional feature with a one-time fee of $99USD. 

To learn about about what is included in a Pro branded app, you can view our article Pro Custom Branded App: What's included?.



Purchasing a Custom App on a Paid subscription

Step 1 - Accessing application page

  1. Click on the "Add-ons" tab in the bottom left-hand corner
  2. Click the "Custom Branded Mobile App" section
  3. Review the instructions on the page
  4. Click "Get My Custom App Now" button to continue the process.


Please note:

  • For iOS devices, you will download the Trainerize Fitness app. The custom branding will be automatically pushed to users on their first sign-in. iOS custom branded apps will not be available for search or download in the Apple App Store.
  • For Android devices, custom branded apps are available for search and download in the Google Play Store. 

Step 2 - Review purchase details

If you are currently not on a paid plan you will be prompted to move to a paid subscription. Please follow the instructions here to upgrade your plan. 

  1. Following Step 1 - Accessing application page
  2. Click "Confirm and Purchase
  3. Have your credit card ready to submit your information 


Step 3 - Submit your artwork

Once your purchase request has been submitted, you will see a confirmation screen with a link to submit your brand artwork and information.

  1. Click “Submit Brand Artwork and Information” and complete the form that follows.Screen_Shot_2019-11-29_at_12.16.39_PM.png
  2. After submitting the form, you will be returned to the Trainerize web app where you will see a page confirming the receipt of your brand artwork and information.


Purchasing a Custom App on a Free Subscription 

On a Free plan, you will be prompted to upgrade your plan before proceeding with the purchase of your Custom Branded App. 

Step 1 - Upgrading your plan

  1. Upgrade your plan by clicking "Show me all plans and prices" (note: by default, we will suggest the lowest priced plan that meets your needs)
  2. Click "Upgrade Now"


    3. Click "Process and Pay Now"


Step 2 - Review your purchase

After upgrading you will see this confirmation screen and will receive an invoice via email in regards to the upgrade. Click “Find Out More” to return to your purchase of a Custom Branded App.



Please note

The publishing process takes approximately 8-12 weeks from the submission of all brand artwork and information, depending on the number of requests currently in our custom app processing queue.

We’ll let you know when both the iOS and Android apps are ready and we'll give you an option to notify everyone in your business to switch over to your custom app.


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