How to set and reset a client's password

If a client forgets their password, and they need to have it reset, you can reset it for them.

Sign into your Trainerize and:

  • Navigate to Main-Menu -> Clients. You will see a list of all your clients
  • Click on the check box to the left of the client that you wish to change the password for
  • Click on the 'Send' dropdown and choose "Reset Password Link"
Your client will receive an automated password reset email.
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