Auto-Deactivate Clients with Expired Products


Trainerize makes managing your clients and memberships easy! We help you organize your clients by deactivating those who are no longer training with you. We don't delete the client profiles in case they come back, we simply tuck them neatly out of the way. We also manage client permissions and app access so you don't have to!


How does it work?

Once a client’s active product expires and there is no upcoming product, the client is automatically deactivated, removing their access to the app. This opens up spots in your account for new clients. To keep clients training longer without any breaks in their app access, you can queue upcoming products, automatically switching clients onto their next product when their previous one ends.

You can control your options for Auto-Archive in Settings > Auto Messages And Events under the When a client's active product expires section. It is turned off by default.




Related Article

Cancel a Client's Pending Product

Sales History

Making Changes to Existing Products


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