When do I get paid? Receiving payouts from Trainerize Pay
Trainerize Pay is a fully-integrated in-app payment solution, specifically built for fitness professionals and powered by Stripe. With Trainerize Pay you can seamlessly connect the fitness products you build with client payments and bring all your client transactions into one single location: sell products, collect payments, and receive payouts.
Money in transit
Once the money for the payout is collected and sent to your bank, it might take some time for you to see them on your bank account. Most banks deposit payouts into your bank account as soon as they are received, though some may take a few extra days to make them available.
Because Trainerize Pay is built using Stripe infrastructure, the frequency at which you receive your regular payouts from Trainerize Pay depends also on where you live. Below is a summary of the payout schedule for users of Trainerize Pay. Additional information can be found in Stripe's Payout Article.
- 2-day rolling: Australia, United States
- 4-day rolling: New Zealand
- 7-day rolling: All countries
Applies to: Australia, United States (except businesses in higher-risk industries)
Your available account balance requires 2 business days to be updated.
Payouts of your available account balance are made daily and include payments received in the previous two business days.
- Example 1: A payout on a Friday would include payments received on the Wednesday and Thursday before.
- Example 2: A payout on a Monday would include payments received on the Thursday and Friday before.
If your business operates in a higher-risk industry, this schedule may be different. We require a short period to monitor your business activity before it can be enabled, in which case a 7-day rolling schedule would apply instead. This delay protects your business, customers, and Stripe from the increased risk of fraudulent activity.
Applies to: New Zealand
Payouts of your available account balance are made daily and contain payments processed in the four days prior.
For example: payments received on a Monday are paid out by Friday.
Applies to: All countries except high-risk businesses in Australia or United States
Payouts of your available account balance are made daily and contain payments processed in the seven days prior.
For example: payments received on a Tuesday are paid out by the following Tuesday.